Presented by: Alex Trodd & Alex Tring

All firms have challenges resourcing matters. Whether it is the type of work, the quantity of work, the practice area or DEI, firms work allocation challenges are increasing. Add in hybrid working, lawyer retention/development and economic pressures – firms have to implement changes now. BigHand Resource Management is a solution that is helping firms address these challenges in real-time and providing the data to make long-term improvements. The session will look at the challenges and technology used to solve them.

In 50 minutes this session will cover:

How firms attitudes and approaches to work allocation has evolved
The main benefits of a more structured resource management approach
Demonstration of our technology: BigHand Resource Management
What’s coming next for BigHand RM

Presented by: Tony Bleasdale

Speakers:

• Martin Dentith, Systems Analyst – Information Technology, Simmons & Simmons

• Carmel Farrell, IT Trainer, Dillon Eustace

The most tangible output from a law firm is its documents. They are core and centre to every client engagement but they are also time-consuming and easy to get wrong. Lawyers are not trained in document creation. The Microsoft suite is not built with law firms in mind. This session is focused on hearing from firms who have streamlined their document creation, simplifying drafting, formatting and even adding pre-approved content to all employees in your firm. They will discuss the benefits of better processes through technology and what they learnt along the way.

Presented by: Rob Stote

Time is money and cash is king! Firms focus on technology to better understand and improve their financial performance has never been more important. In response to this, BigHand has expanded our financial product suite, including the acquisition of Iridium Technology. In this session, we will give insight into the full financial productivity suite which ranges from Advanced Business Intelligence, Matter Pricing, Time Keeping, Pre-Bill, Budgeting and so much more. In addition, we will give a sneak peak of our product roadmap which is focused on how we support our 300 strong financial client base as they move to the cloud.

Presented by: Ben Jennings

Speakers:

• Gaby Fischer, Chief Administrative Officer, Allen Matkins Leck Gamble Mallory & Natsis

• Nicola Paffard, Head of Legal Support Services, Cripps

• David Bennett, Director of IT, Birkett Long
  

Hybrid working, recruitment challenges and increasing costs are not limited to lawyers – support staff are experiencing unprecedented pressure too in addition to growing demand to drive greater efficiency at lower costs. This panel discussion will hear from three firms of different size and structure about the actions they have taken, the impact of these and what’s next for them (with a few ‘what-not-to-do’s’ along the way).

Presented by: David Jones & Matt Davis

In a world where winning and/or retaining business is critical to overall strategy and success, firms of any size cannot ignore the growing importance of creating winning pitches, proposals and tenders. Whether you have marketing & BD teams or not – clients are increasingly expecting well-presented, factually correct pitch documents. These are time-consuming and can negatively impact fee-earning time.  Join our BigHanders as they talk through how the BigHand Pitching & Proposals solution delivers this, providing  a single source of truth for all collateral and credentials significantly improving speed and consistency for pitching, proposals and tenders.

Presented by: Tom Hobart and Fraser Mayfield

Data is power and cash is king. These two elements are driving a growing number of firms to continue to evolve the focus from the billable hour to a culture of greater financial awareness. This session looks at what metrics to measure, who should have access and the value gained on a user, practice and firm level. You will also get to see this in real-time with a demo of BigHand Business Intelligence (powered by Iridium).

Presented by: Matt Davis & Eric Wangler

Rising support staff attrition rates, permanent hybrid working and increasing cost pressures are contributing to a seismic shift in the way legal support services are being delivered. If firms are to succeed, they need to invest in the right support structures and processes and need accurate data to inform those decisions. As law firm requirements have evolved, so have BigHand’s solutions. Join our BigHanders, as they talk through the latest and greatest of BigHand Workflow Management and provide a sneak peek of what to expect from the solution in 2023 and beyond.

Presented by: Alex Tring

Speakers:

• Sam Larkins, Head of Resource Management, Norton Rose Fulbright

• James Holland, Senior Resource Manager, DLA Piper

• Tybee Van Tienen, Resource & Project Manager, HFW

A customer panel session that will dig into how firms are utilising better work allocation processes and technology to support employee retention & development, hybrid working and matter profitability. The good, the lessons learned and what’s next!

Presented by: Ben Jennings

Speakers:

• Gaby Fischer, Chief Administrative Officer, Allen Matkins Leck Gamble Mallory & Natsis

• Nicola Paffard, Head of Legal Support Services, Cripps

• David Bennett, Director of IT, Birkett Long

Hybrid working, recruitment challenges and increasing costs are not limited to lawyers – support staff are experiencing unprecedented pressure too in addition to growing demand to drive greater efficiency at lower costs. This panel discussion will hear from three firms of different size and structure about the actions they have taken, the impact of these and what’s next for them (with a few ‘what-not-to-do’s’ along the way).

Presented by: Fraser Mayfield

Speakers:

• Kris Barker, Senior Pricing & Commercial Manager, Womble Bond Dickinson

• Alice Wynne Edwards, Senior Business Analyst, RPC

• David Walsh, Head of Consultancy and Projects Head of Consultancy and Projects, Arthur Cox

The value to cash cycle is the lifeblood of a firm. Getting the people, process and tech right can mean a significant upside in operational efficiency and profitability. Key areas of improvement can be getting the price of a matter correct, ensuring the billing process is timely and streamlined, lastly the proper use of metrics to measure the entire performance of the firm. Join us as we moderate a panel discussion on leveraging technology to improve the pricing, prebilling and reporting at your firm.  Gain insight into the how other firms have established improvements in efficiency, and increase profitability, as well as hear how to avoid potential pitfalls of wrapping technology around these key processes.